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Policies of the University Libraries: Policies

Introduction

We are committed to making the University of Toledo Libraries a welcoming, safe, and comfortable space for everyone.  Here are some guidelines when using our buildings, services, and other resources.

 

Animals

The University Libraries is dedicated to providing a safe, professional, and accessible environment for all students, faculty, staff, and guests. The following summarizes the Libraries' policy on service animals in all library facilities.

  • Service animals and service animals-in-training are always welcome in the Libraries, provided they are not disruptive or destructive. The animal must be controlled by the handler at all times.
  • Comfort dogs are only permitted for scheduled events such as stress breaks during exam weeks, provided they are not disruptive or destructive. The animal must be controlled by the handler at all times.
  • No other animals (emotional support animals, pets, etc.) are permitted at any time.

Please direct any questions about this policy to Enjie Hall, Director of Accessibility and Student Disability Services (e-mail: enjie.hall@utoledo.edu; phone: 419.530.4981).

Cell Phones

Cell phones ringers should be turned off or set to vibrate in the Carlson Library.  Cell phones may be used in the elevator lobbies on the lower level, 2nd, 3rd, 4th, and 5th floors and the concourse area away from the Information and Circulation Desks.  

The Mulford Library, especially on the fifth floor, is used by many students as a quiet study area. Please set all cell phones on silent or vibrate mode if possible.  If the phone does not have a silent/vibrate mode, turn the ring tone down as low as possible.  When making or receiving calls, please do so in the cell phone zone (on the fifth floor), in a stairwell or restroom, or outside of the Library.

We reserve the right to ask anyone whose phone conversations are disturbing other users to leave the Library. 

Children

Children under the age of 14 must be supervised and accompanied by an adult at all times while in any University library.  The buildings are open to the public, and as is true of any public facility, an individual's personal safety cannot be guaranteed. If library staff members notice children left unattended, they will notify University Police.

Closures

The University Libraries will remain open and continue to provide service in all but the most serious weather or security situations. Class cancellation does not necessarily mean that the libraries are closed.  Closure of Carlson Library does not necessarily mean that Mulford Library is closed (or vice versa).  Factors influencing decisions to unexpectedly close include:

  • campus-wide closure due to weather, natural disaster, or other serious incident
  • level three snow emergency or traveler's advisory in Lucas County
  • imminent tornado threat
  • severe flooding in the area
  • electrical outage, flooding, or other serious maintenance incident in library or campus buildings

When the decision is made to close, library staff will notify users who are currently in the building at least 30 minutes prior to closing. However, some situations may require immediate evacuation.  To ensure the safety of all, users are asked to follow the directions of staff members regarding exiting the building.

Signs about unexpected closures will be posted on Carlson Library’s concourse and entrance doors.  At Mulford Library, signs will be posted on the forth floor front doors, first floor lobby doors, and inside each building elevator.  A message on Carlson Library's Circulation Desk line (419.530.2323) will inform callers of the closure.  Messages on the Mulford Library's information line (419.383.4225) and Reference Assistance line (419.383.4218) will inform callers of any closure.

Computer Use

The Libraries' web sites are provided for the use of University Libraries' patrons engaged in library research. University Libraries provides instructions on how to use the resources available from this site. Library patrons are authorized to make selections and to follow keystroke instructions as provided by on-screen displays, handouts, and signs.

Any attempts to leave the menus or local system through keystrokes not suggested by the system or a librarian may be interpreted as unauthorized use of the system. In keeping with The University of Toledo's Computer Usage Policy, unauthorized use or using these workstations for personal profit is prohibited, and is subject to prosecution, suspension or termination.

Electronic mail, word processing, spread sheet software packages, and other Internet applications are provided on some library workstations and in the Student Computing labs on campus.

Concerns & Compliments

Concerns or complaints regarding service received, a bill, or the performance of a library employee should be addressed to the appropriate library director or coordinator.  To assist in investigation of the incident, please include the date, time, library department, and employee's name (if applicable) in your correspondence.  We also like to hear positive comments on our services and staff members; they too can be addressed to a library director or administrator.

Privacy

Your privacy is important to us.  It is also protected under state law.

Ohio Revised Code Section 149.432 explicitly protects information contained in library records, including patron records, borrowing records, and usage records.  Library staff members are thus prohibited from disclosing such information as:

  • what books someone currently has checked out
  • what books someone has checked out in the past
  • what materials or resources someone has used in the library or made requests for
  • any personally identifiable information, such as names, addresses, e-mails, phone numbers, and ID numbers

Any requests for releasing library records information will be referred to the Dean of Libraries.

Copyright

The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

Users of copyrighted materials accessible in and through the Library are obligated to adhere to the guidelines regarding fair use for educational institutions. Library users bear personal responsibility for abiding by the copyright laws of the United States when using photocopiers, computers, software applications, reserve material services, or making slides for presentations.

Disruptive Behavior

The University Libraries are safe spaces where everyone can work free of disruptive behavior.  Library staff members reserve the right to ask anyone to leave who is disrupting the study atmosphere or work of library users. University Police will be contacted about disruptive or threatening patrons who refuse to leave.

Please report disruptive behavior to the Carlson Library Circulation Desk on the first floor (phone: 419.530.2323) or the Mulford Library Service Desk on the fourth floor (phone: 419.383.4225).

 

Donations

While the University Libraries appreciate offers of donations to the collection, anyone wishing to donate materials must first speak with the Collection Management Librarian who will assess the potential donations against needs of the collection. Please do not leave boxes or bags of materials at either Carlson or Mulford Library without prior approval.  We reserve the right to discard donations (approved or otherwise) that are not needed. Note: Copyright laws do not permit us to accept donations of current personal journal subscriptions as substitutes for library-purchased institutional subscriptions.

Please review our complete donations policy before contacting the library about possible donations of books, journals, or other physical items.

Food & Drink

The University of Toledo Libraries are dedicated to providing a comfortable and clean environment to support student learning and research. To maintain our collections, furnishings, and study spaces, we ask that users follow these policies regarding food consumption:

  • You may enjoy food and drinks with lids in most areas. The one exception is the Canaday Center for Special Collections on Carlson Library’s fifth floor.
  • Take care with food and drink around library materials, computers, equipment, carpeting, and furniture.  Report spills on carpeting or upholstery to the Carlson Library Circulation Desk (419.530.2323) on the first floor or the Mulford Library Service Desk on the fourth floor (419.383.4225).
  • Properly dispose of all leftovers and trash.

Harassment

In accordance with University policies on harassment, the University Libraries will not tolerate harassment of library users or library employees. If you feel you are being harassed, please report the incident immediately to the service desk or Library Administration (room 417) in Mulford or the Administrative Offices or Circulation Desk in Carlson.

House Phones

Carlson Library does not have "house" (internal) phones for public use.  Mulford Library has red house phones located on the fourth and fifth floors of near the elevators. These phones should only be used to make internal medically related calls.

See also information about cell phones.

Laptops

Laptops may be used in the Libraries and WiFi (wireless access) is available. Laptops may be checked out from the IT Help Desk at Carlson or the Service Desk at Mulford for a period of 5 hours. The laptops must be used in Carlson or Mulford Library. Please do not leave your laptop unattended!

See also: Computer Use Policy

Library Computers

Computers in Carlson Library and on the fourth and fifth floor of Mulford are open to members of the University community as well as the general public. These workstations provide access to the Library's online resources: databases, knowledgebases, online books, online journals, etc. The Computer Learning Resource Center on the Health Science Campus is only open to those people with a valid University of Toledo ID card.

See also: Computer Use Policy

Lost & Found

Items that are left or lost in the Library will be placed at the Circulation Desk in Carlson, or in the Online Resources Room (computer lab on the fourth floor of Mulford), for a couple of days. Items are then taken to University Police, located in the basement of the Mulford Library on the Health Science Campus or to University Police in the Transportation Center on Main Campus.

Remote Access to Subscription Electronic Resources

Access to OhioLINK and other library resources is governed by memoranda of understanding and licensing agreements with vendors.  In general, remote access (such as from home and office) is granted to currently enrolled UT students as well as faculty, staff, and visiting scholars who are actively involved in instruction or research benefiting the University of Toledo.  Remote access will be granted only for the period of time the individual is enrolled as a student, employed as a faculty or staff member, or are actively involved in research and/or instruction that benefits the university.

Some users may require access to be granted through specific procedures.  These include: 

College of Medicine, College of Pharmacy, and College of Nursing community-based faculty (preceptors).  These are health care providers who educate and supervise UT students in clinical settings.  Access to library resources is granted through the Director of Faculty Affairs on the Health Science Campus by permission of the department chair, and is for the period of time of the volunteer faculty member’s appointment.   

Emeriti faculty.  Emeriti faculty are retired faculty who have been granted this special title by their departments and deans.  Not all retired faculty have emeritus status.  Emeriti faculty must request that their chairs complete a form accessible from the library website http://www.utoledo.edu/library/serv/docs/RemoteAccessRequest.pdf which affirms the faculty members are actively engaged in education and/or research benefiting the university.  Access is granted for a specific time period, and must be renewed each July 1. 

Visiting scholars.  Visiting scholars from other institutions who are in residence at the University of Toledo can request access through their chairs for the period of time they are actively engaged in instruction and/or research at the University of Toledo.  Chairs must complete the form available at this address: http://www.utoledo.edu/library/serv/docs/RemoteAccessRequest.pdf.  Regardless of the time period for which the scholar is in residence, access will need to be renewed by the chair each July 1. 

 Walk-in users can access most subscribed resources.  Users who are residents of Ohio can also request a free State Library of Ohio card that will permit borrowing privileges for OhioLINK printed materials.  To apply for the card, please complete the form here.

The following groups are ineligible for remote access to library resources:  retired faculty, retired staff, alumni, and individuals involved in for-profit ventures assisted by the University.

Please direct any questions you may have about accessing the library’s resources to the Carlson Library Reference Department or Mulford Library Reference Department.

Smoking & Tobacco Use

Smoking and tobacco use of any kind are prohibited on all University campuses.  This includes electronic cigarettes.  See the University of Toledo Smoke-Free and Tobacco-Free Policy for additional details.

Study Spaces & Meeting Rooms

Most library study spaces (e.g., tables, carrels, rooms) are available on a first-come, first-served basis.  In Carlson Library, numerous small group study rooms are available on the second, third, and fourth floors.  In Mulford Library, small groups can use the study rooms on the fifth floor mezzanine; rooms 420 and 520 are available for larger groups. Group study space may also be available on the third floor of the Mulford Annex.  All study spaces are cleared once a day of unattended personal items, which are sent to lost-and-and found in the University Police Department.

Some University Libraries classrooms and conference rooms are available for reservation.  Please review specific room details and policies before making reservations.