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iCare Resources for "Extreme Patient-Centeredness": Communication

Connecting you to resources on providing patient centered-care

Engaged Communication

"University healthcare providers and staff will provide the clearest, most courteous and respectful communication possible with patients and patient's caregivers by being sensitive to anxieties, disabilities, and language needs, as well as, providing absolute clarity and confidentiality in communicating with fellow healthcare providers" (icare Standards)

Articles on Communication

Barrier, PA., JT. Li, and NM Jensen. "Two words to improve physician-patient communication: what else?." Mayo Clinic proceedings. Mayo Clinic 78.2 (2003), 211-4. PMID: 12583531. Full-Text in ProQuest

Breen, GM., et al. "Improving doctor-patient communication: examining innovative modalities vis-a-vis effective patient-centric care management technology."Journal of Medical Systems 33.2 (2009), 155-62. PMID: 19397100. Full-Text in OhioLINK EJC

Cappabianca, A., et al. "Strengthening the nurse-patient relationship: 'what is the most important thing I can do for you today?'." Creative Nursing 15.3 (2009), 151-6. PMID: 19715102. Full-Text in EBSCOhost Health Source.

Leung, FH., D. Martin, and H Batty. "A theory-based curriculum design for remediation of residents' communication skills." Medical Teacher 31.12 (2009), e555-9. PMID: 19995156Full-Text in IngentaConnect

Noble, LM., et al. "The effect of professional skills training on patient-centredness and confidence in communicating with patients." Medical Education 41.5 (2007), 432-40. PMID: 17470072. Full-Text in OhioLINK EJC