The most common problems logging in to SciFinder Scholar on the Web are because:
You are not using the off-campus proxy. If you get a message that you are "Not authorized from this IP address", you need to use the link: http://0-scifinder.cas.org.carlson.utoledo.edu/
Wrong Username or Password. If you cannot remember your username or password, you can retrieve it using your e-mail address and the answer to your security question at the 'Forgot Username or Password?' link on the Login screen.
Answer sets saved from the Desktop version as .sfr files cannot be used in the Web version of Scifinder without being converted to .akx files first. This web tool will allow you to convert your files for use in the Web version.
The Chemical Abstract Service (CAS), producer of SciFinder Scholar, provides many training and troubleshooting guides on their website. Choose the format that works best for you!
Quick overviews of basic functionality including
Video tutorials cover many of the basics shown above, but in 7-15 minute videos (some longer).
Chemical Abstracts Service trainers provide regular web-seminar training opportunities. Check out the calendar below for upcoming seminars' dates and registration information.