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EndNote Library Management

Restoring EndNote Tools in MS Word

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In this guide:

If the EndNote Tool Menu is Missing: Updating/reinstalling Word deletes the EndNoteā€menu related files. A possible solution involves opening Word and following these steps [Note: Pictured example uses Word 2007 -- see below for Word 2010 and 2013]:


After opening Word Options:


To restore EndNote tools in Word 2010-2013:

  1. Click on the File menu and select Options
  2. Click on Add-ins
  3. Change the Manage options to Disabled Items
  4. Click Go
  5. Highlight any EndNote item(s) and click Enable [Note: if no EndNote items are present, download the latest updates from the EndNote web site ]
  6. Click OK

Restoring EndNote Tools in Word for MacIntosh Computers

NOTE: There was a compatibility issue with EndNote X7 and the MacIntosh OS Sierra which has been corrected in the latest version X8.

A Cite While You Write patch is available for EndNote X7 that addresses the compatibility issue with Office 2016/Office 365 on Macintosh [the Endnote toolbar tab not appearing in the Word menu]. The patch will become automatically available after successful installation of X7.

To restore Macintosh EndNote Tools in Word 2011:

[To fix earlier or later versions:]

First, try rebooting your computer. If that does not work, try the following:

  • Open EndNote, and go to the EndNote menu. Select Customizer from the EndNote menu. Check the box in front of the Cite While You Write option. Click next until the Customizer is finished. Open a library. Then open Word and check the Tools menu for the EndNote submenu.

If the tools do not appear:

  1. Close Word and EndNote.
  2. Open your hard drive and go to the folder: EndNote X-: Applications:EndNote X-:Cite While You Write
  3. Copy the file EndNote CWYW Word 2011.bundle
  4. Go to the folder Applications:Microsoft Office 2011:Office:Startup:Word and paste the copied file
  5. Start Word, go to Word > Preferences and click on File Locations
  6. Make sure the Startup folder is set by highlighting Startup and clicking on Modify. Select the folder Applications:Microsoft Office 2011:Office:Startup:Word and click Choose
  7. Click OK and close Word.
  8. Start EndNote and then start Word.




If the tools still do not appear:

  • Change Word Preferences so it will not automatically open up the document gallery (which can prevent EndNote from connecting)



Reinstall EndNote

As a last resort, try reinstalling EndNote. For technical assistance contact EndNote Technical Support.

Missing Floating Toolbar in MacIntosh

Problem: The EndNote floating toolbar has disappeared in my Mac version of EndNote.

Fix: In Word, go to the Toolbars tab. Select EndNote and then View to enable the floating toolbar.