In this guide:
If the EndNote Tool Menu is Missing: Updating/reinstalling Word deletes the EndNote‐menu related files. A possible solution involves opening Word and following these steps [Note: Pictured example uses Word 2007 -- see below for Word 2010 and 2013]:
After opening Word Options:
To restore EndNote tools in Word 2010-2013:
NOTE: There was a compatibility issue with EndNote X7 and the MacIntosh OS Sierra which has been corrected in the latest version X8.
A Cite While You Write patch is available for EndNote X7 that addresses the compatibility issue with Office 2016/Office 365 on Macintosh [the Endnote toolbar tab not appearing in the Word menu]. The patch will become automatically available after successful installation of X7.
To restore Macintosh EndNote Tools in Word 2011:
[To fix earlier or later versions: https://support.clarivate.com/Endnote/s/article/EndNote-for-Mac-Tools-disappeared-from-Word?language=en_US]
First, try rebooting your computer. If that does not work, try the following:
If the tools do not appear:
If the tools still do not appear:
As a last resort, try reinstalling EndNote. For technical assistance contact EndNote Technical Support.
Problem: The EndNote floating toolbar has disappeared in my Mac version of EndNote.
Fix: In Word, go to the Toolbars tab. Select EndNote and then View to enable the floating toolbar.